Privacy Policy
Last updated: 24 August 2026
I.L.P. Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, communicate with us, or use our services.
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), applicable Bulgarian data protection legislation, and other applicable European Union laws.
1. Data Controller
The controller responsible for the processing of personal data through this website is:
I.L.P. Ltd
Bulgaria Blvd. | Building 21 | Floor 2
1404 Sofia | Bulgaria
UIC / Registration Number: 203799159
VAT Number: BG203799159
Email: office@ilpltd.bg
Tel.: +359 2 954 94 91
Fax: +359 2 954 9882
Hereinafter referred to as “I.L.P.”, “we”, “us” or “our”.
2. Scope of this Privacy Policy
This Privacy Policy applies to personal data processed when you:
- visit or use our website;
- contact us by email, telephone or through a contact form;
- submit a business or cooperation enquiry;
- communicate with us regarding our products or services;
- represent a customer, supplier, manufacturer, business partner or prospective business partner;
- otherwise interact with I.L.P. through the website.
3. Personal Data We May Process
Depending on how you interact with us, we may process the following categories of personal data:
Identification and contact information, such as your name, surname, job title, company, business address, telephone number and email address.
Communication information, including correspondence, enquiries, requests and other communications exchanged with us.
Business information, including information concerning your company, organisation, professional role and business relationship with I.L.P.
Technical information, such as IP address, browser type, operating system, device information, date and time of access, referring website and pages accessed.
Cookie and usage information, where cookies or similar technologies are used and where permitted by applicable law.
We do not intentionally collect personal data that is not necessary for the purposes described in this Privacy Policy.
4. Purposes and Legal Bases for Processing
We process personal data only where we have a lawful basis under Article 6 GDPR.
Responding to Enquiries
If you contact us by email, telephone or through a website contact form, we process the information you provide in order to respond to your enquiry and communicate with you.
The legal basis is:
- Article 6(1)(b) GDPR where the communication relates to entering into or performing a contract; or
- Article 6(1)(f) GDPR where processing is necessary for our legitimate interest in handling business communications and enquiries.
Business Relationships
We may process contact and professional information relating to customers, suppliers, manufacturers, intermediaries, consultants and other business partners in order to establish, administer and maintain our business relationships.
The legal basis is Article 6(1)(b) GDPR where the individual is a party to a contract or Article 6(1)(f) GDPR where we communicate with representatives or employees of another organisation.
Our legitimate interest is the effective management and development of our business relationships.
Compliance with Legal Obligations
Where required, we may process personal data to comply with legal, regulatory, accounting, tax, compliance or other statutory obligations.
The legal basis is Article 6(1)(c) GDPR.
Website Security and Administration
Technical information may be processed to maintain the security, stability and proper functioning of our website and IT systems, detect misuse, prevent fraud and investigate security incidents.
The legal basis is Article 6(1)(f) GDPR.
Our legitimate interest is ensuring the secure and reliable operation of our website and information systems.
Consent
Where processing requires your consent, including certain non-essential cookies or similar technologies, the legal basis is Article 6(1)(a) GDPR.
You may withdraw your consent at any time with effect for the future.
5. Server Log Files
When you access our website, the website server may automatically collect technical information contained in server log files.
This may include your:
- IP address;
- date and time of access;
- requested page or file;
- browser type and version;
- operating system;
- referring URL;
- HTTP status information.
This information is processed primarily to provide the website, maintain technical security, prevent misuse and diagnose technical problems.
The legal basis is Article 6(1)(f) GDPR.
Server log data is retained only for as long as reasonably necessary for security and technical administration unless a longer retention period is required to investigate a security incident or comply with a legal obligation.
6. Contact Forms and Email Communications
When you contact us through a contact form or by email, we process the personal information voluntarily provided by you.
This may include your name, company, telephone number, email address, subject of your enquiry and the content of your message.
We use this information exclusively to process and respond to your request, maintain necessary correspondence and, where applicable, establish or perform a business relationship.
Please do not send sensitive personal data through our website unless specifically requested and necessary.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Strictly Necessary Cookies
These cookies are required for essential website functionality, security and technical operation. Where permitted under applicable law, they may be used without prior consent.
Optional Cookies
Analytics, marketing, external media or other non-essential cookies will only be used where legally required after you have provided your consent through the website’s cookie management system.
You may withdraw or modify your consent at any time through the website’s cookie settings.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Detailed information about individual cookies, their providers, purposes and storage periods should be available through our cookie settings or Cookie Policy where applicable.
8. Third-Party Services
Our website may contain integrations, links or services provided by third parties.
Where such third-party services process personal data, their use will be subject to the applicable GDPR requirements and, where necessary, your prior consent.
External websites linked from our website are operated independently. I.L.P. is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of the respective providers.
9. Recipients of Personal Data
Personal data may be disclosed to third parties where this is necessary for the purposes described in this Privacy Policy.
Such recipients may include:
IT and hosting providers that operate, maintain or secure our website and IT infrastructure.
Professional advisers, including legal advisers, accountants, auditors and consultants where necessary.
Business service providers acting on our behalf.
Public authorities, courts or regulatory bodies where disclosure is required by applicable law or a legally binding request.
Where a service provider processes personal data on our behalf, we take appropriate measures to ensure that the processing complies with applicable data protection law.
We do not sell personal data.
10. International Data Transfers
As a company established in Bulgaria, we primarily process personal data within the European Economic Area (“EEA”).
However, in connection with international business activities or the use of certain service providers, personal data may in some circumstances be transferred to recipients located outside the EEA.
Where personal data is transferred to a country that has not been recognised by the European Commission as providing an adequate level of data protection, we will implement appropriate safeguards as required by Chapter V of the GDPR.
These safeguards may include the European Commission’s Standard Contractual Clauses (“SCCs”) and, where necessary, supplementary technical and organisational safeguards.
11. Data Retention
We retain personal data only for as long as necessary for the purpose for which it was collected.
The applicable retention period depends on the nature of the data and the purpose of processing.
Business correspondence may be retained for the duration of the business relationship and for an appropriate period afterwards where necessary to establish, exercise or defend legal claims or comply with statutory obligations.
Contractual, accounting or legally relevant information may be retained for longer periods where required by applicable Bulgarian or European Union law.
When personal data is no longer required, it will be deleted, anonymised or otherwise securely disposed of.
12. Security of Personal Data
I.L.P. takes appropriate technical and organisational measures designed to protect personal data against:
- unauthorised access;
- unlawful processing;
- accidental loss;
- alteration;
- disclosure;
- destruction; and
- other forms of misuse.
Access to personal data is limited to persons and service providers who require such access for legitimate business purposes.
No internet-based transmission or storage system can, however, be guaranteed to be completely secure.
13. Your Rights Under the GDPR
Subject to the conditions and limitations established by applicable law, you have the following rights:
Right of access
You have the right to obtain confirmation as to whether we process your personal data and to receive access to that data.
Right to rectification
You may request correction of inaccurate or incomplete personal data.
Right to erasure
You may request deletion of your personal data where the legal requirements for erasure are satisfied.
Right to restriction of processing
You may request that processing of your personal data be restricted in certain circumstances.
Right to data portability
Where applicable, you may request to receive personal data you have provided to us in a structured, commonly used and machine-readable format or request its transmission to another controller.
Right to object
Where processing is based on Article 6(1)(f) GDPR, you have the right to object to the processing on grounds relating to your particular situation.
Where personal data is processed for direct marketing purposes, you have the right to object at any time.
Right to withdraw consent
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Right to lodge a complaint
You have the right to lodge a complaint with the competent data protection supervisory authority.
To exercise your rights, please contact:
I.L.P. Ltd
Bulgaria Blvd. | Building 21 | Floor 2
1404 Sofia | Bulgaria
UIC / Registration Number: 203799159
VAT Number: BG203799159
Email: office@ilpltd.bg
Tel.: +359 2 954 94 91
Fax: +359 2 954 9882
We may request reasonable information necessary to verify your identity before processing a data protection request.
14. Bulgarian Supervisory Authority
The competent supervisory authority in Bulgaria is:
Commission for Personal Data Protection (CPDP)
2 Prof. Tsvetan Lazarov Blvd.
1592 Sofia
Bulgaria
Email: kzld@cpdp.bg
Website: www.cpdp.bg
You have the right to lodge a complaint with the CPDP if you consider that the processing of your personal data infringes applicable data protection law.
15. Automated Decision-Making
We do not use personal data collected through this website to make decisions based solely on automated processing, including profiling, that produce legal effects or similarly significantly affect website visitors, unless expressly stated otherwise.
16. Children’s Privacy
Our website and services are directed primarily at businesses and professional users and are not intended for children.
We do not knowingly collect personal data from children through this website.
17. Changes to this Privacy Policy
We may amend this Privacy Policy from time to time to reflect changes to our website, business activities, technical systems or applicable legal requirements.
The current version will always be published on this website together with the date of the latest update.
18. Contact
For questions regarding this Privacy Policy or the processing of your personal data, please contact:
I.L.P. Ltd
Bulgaria Blvd. | Building 21 | Floor 2
1404 Sofia | Bulgaria
UIC / Registration Number: 203799159
VAT Number: BG203799159
Email: office@ilpltd.bg
Tel.: +359 2 954 94 91
Fax: +359 2 954 9882
© 2026 I.L.P. Ltd. All rights reserved.